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Terms and Conditions

Please read these Terms and Conditions ("Terms") carefully before using the CAAS Shop website (the "Site") operated by CAAS Shop ("we," "us," or "our"). These Terms govern your access to and use of the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access the Site.

1. Use of the Site:
   a. You must be at least 18 years old or have the legal authority to enter into these Terms on behalf of a minor.
   b. You are responsible for ensuring the accuracy and completeness of any information you provide during registration or use of the Site.
   c. You agree to use the Site only for lawful purposes and in accordance with these Terms and all applicable laws and regulations.

2. Intellectual Property:
   a. The content, design, graphics, logos, and other materials on the Site are owned or licensed by us and are protected by intellectual property laws.
   b. You may not reproduce, modify, distribute, or republish any content from the Site without our prior written consent.

3. Product Information and Pricing:
   a. We strive to provide accurate and up-to-date information regarding our products, including descriptions, images, and pricing. However, we do not guarantee the accuracy, completeness, or reliability of such information.
   b. Prices for products on the Site are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

4. Ordering and Payment:
   a. When placing an order through the Site, you agree to provide accurate and complete information for processing and shipment.
   b. All payments must be made using the accepted payment methods specified on the Site.
   c. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to orders with pricing or product description errors.

5. Shipping and Delivery:
   a. We will make reasonable efforts to ship your orders within the specified timeframes. However, we are not responsible for delays or errors caused by shipping carriers or events beyond our control.
   b. Shipping costs and delivery times may vary depending on your location and the shipping method selected during checkout.

6. Returns and Refunds:
   a. Please review our Return Policy  for information on returns, exchanges, and refunds.
   b. We reserve the right to refuse returns or issue refunds at our discretion, subject to the terms and conditions outlined in our Return Policy.

7. Limitation of Liability:
   a. To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Site or products purchased through the Site.
   b. We do not guarantee that the Site will be error-free or uninterrupted, and we are not responsible for any technical or other issues that may arise from the use of the Site.

8. Governing Law and Dispute Resolution:
   a. These Terms shall be governed by and construed in accordance with the laws of Himachal Pradesh.
   b. Any disputes arising out of or in connection with these Terms shall be resolved through amicable negotiations. If a resolution cannot be reached, the dispute shall be submitted to binding arbitration in accordance with the rules of [Arbitration Association/Institution].
   c. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts of Himachal pradesh.

9. Modifications to the Terms:
   We reserve the right to update or modify these Terms at any time without prior notice. The updated Terms will be posted

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • UPI

  • Offline Payments

How can I pay for a Caas purchase?

Caas offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Caas's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You may use your Visa, MasterCard, Diners Club and American Express credit/debit cards in India. You can also Internet Banking, Paytm, PhonePe wallet to make your purchase.

Are there any hidden charges (Octroi, Transaction Fees, PG charges) when I make a purchase on Caas?

The price you see on the product page is exclusive of GST which is calculated at the time of checkout. There are NO Octroi, transaction fees, merchant fees, etc charges when you make a purchase on Caas.

Delivery charges may be extra depending on your location and order value. All order’s over 1500 ship free to over 6000 PIN codes in India. Please see our Shipping Policy for further details.

How do I pay using a credit/debit card?

We accept payments made by credit/debit cards issued in India. We accept payments made using Visa, MasterCard, and American Express credit cards.

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.

Debit cards

We accept payments made using Visa, MasterCard and Maestro debit cards.

To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.

Is it safe to use my credit/debit card on Caas?

Your online transaction on Caas is secure with the highest levels of transaction security currently available on the Internet. Caas uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments on Caas are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

What steps does Caas take to prevent card fraud?

Caas realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.

What is a 3D Secure password?

The 3D Secure password is implemented by VISA and MasterCard in partnership with the card-issuing banks under the "Verified by VISA" and "Mastercard SecureCode" services, respectively.

The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

How can I get the 3D Secure password for my credit/debit card?

You can register for the 3D Secure password for your credit/debit card by visiting your bank's website.

Can I use my bank's Internet Banking feature to make a payment?

Yes. Caas offers you the convenience of using your bank's Internet Banking service to make a payment towards your order. With this, you can directly transfer funds from your bank account, while conducting a highly secure transaction.

We accept payment through Internet Banking for over 50 banks.

Can I make a credit/debit card or Internet Banking payment on Caas through my mobile?

Yes, you can make credit card payments through the Caas mobile site and application. Caas uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.

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